Collect Surplus Inventory

- Surplus Agencies

• Merchandisers provide hands-on information about surplus gifts and housewares in Asia. More about our surplus agencies.
• Responsible for Pre-Auction Inspection.

Inspect Surplus before Auction (PAI)

- Surplus Agencies

• Perform Pre-Auction Inspection to ensure surplus and storage condition.

Evaluate Surplus

- Merchandising Manager

• Responsible for Product Rating which is based on a standard five point form.
• Secures exclusive contracts with suppliers.

Create Online Auction

- Merchandising Manager

• Responsible for creating and maintaining the high quality of the auction, as well as securing an exclusive sales contract with suppliers.

1. Register

Click the "Register now" button and follow the steps to become a General Member or a Bidding Member.

• Step 1:fill in a account information (who you are, how to contact you and what you are interested in).
• Step 2: fill in a basic information, read the user agreement and click the "Confirm" button.
See example.

The system will immediately send you a confirmation letter. At which point you can then view the auction list and details. If you would like to make a bid, complete the third step.

• Step 3: become a Bidding Member. See example.

2. View Auction Lists

You can find auctions in one of three ways:

1: search by keywords.
2: click on a category and then subcategories.
3: view the recommendations.

By clicking on an item, you are taken to an Auction Summary page. Here you can read a description of the item, auction running time, opening price, highest bid, quantity, packing, payment methods, shipping terms and you can also send an email to the Merchandising Manager for more detailed information. See example.

Photographs are often available by clicking on the camera icon at the bottom of the page. See example.

3. Make a Bid

Bidding members only! If you are a General Member, then upgrade your membership to a Bidding Member.

Bidding Members can

Step 1: Bid in this auction

• Click the button "Make a bid in this Auction". See example.
• Select an amount and click the "Submit My Bid Now". (This doesn't commit you to the bid.) See example.
• Confirm the price by clicking the "Confirm" button when you are sure this is what you want. See example.

After the bid is placed, a confirmation letter will be emailed to you.

Step 2: Create your personal portfolio

• Click the "Add To Bid List" to automatically make your own auction portfolio.
• "Unfinished bidding list" has the items you have not bid on yet, but will consider bidding on later.
• "Finished Bidding list for Auctions still active" has products you have placed bids on, but the auction is not finished.

Step 3: View Bid History

• Click the "Bid History for this item" to view the items history, i.e. the time the bid was made, for how much, by whom, etc.

4. Finished

You will be notified:

• If someone places a higher bid.
• When the auction closes with the results or status.

Confirm Order:

• Receive a Pro-forma Invoice within 24 hours of winning. Sign it and fax it back to All Products Online Corporation in the USA at (408) 984-0897.

Arrange Payment:

• An Irrevocable at sight Letter of Credit (L/C) for amounts over US$50,000 is required, otherwise a Wire Transfer (T/T) can be used to remit payment to All Products Online Corporation in the USA.
• Issue the L/C with any special conditions to All Products Online Corporation USA and follow the conditions on the Pro-forma Invoice or send T/T.
• Once All Products Online Corporation USA receives the original copy of the L/C from the advising bank, we will inform the export agency to arrange the products for shipping.

Inspect (PFI)/Certificate/Verify:

• Pre-Final Inspection report will be sent to you within 48 hours of winning the auction by our export agency.
• Random product samples, if provided, will be sent for approval, or checked by someone of your choosing.
• Pre-Shipment Inspection can be preformed by SGS or by another company of your choice.

  Export Agencies

• Provide export services from Asia.
• Responsible for enabling goods to be exported and pre-final inspection.

  As we understand, one of our customers' primary concerns with online transactions is trust and assurance that they will get the products they expect. That is why we are so diligent when it comes to product inspections.

Book Shipping Space:

• Transportation quotes and arrangements can be made through Emery Worldwide, or another freight forwarder of your choice.

Inspect Goods (PSI):

• Pre-Shipment Inspection can be preformed by our value-added partner, SGS or another company of your choice.

Ship Products:

• Transportation can be arranged through our value-added partner, Emery Worldwide, or another freight forwarder of your choice can be used.

Receive Goods:

• Confirm that the goods are as they should be. If the goods are not as they should be, then contact us within 45 days of the products On Board Shipping date.

Have Claims and Disputes

• Should there be a discrepancy that needs to be addressed, then we encourage you to contact your merchandising manager immediately. If the problem cannot be resolved through the Merchandising Manager, then our strategic partner, Square Trade, can help you resolve the dispute.